SVQ Level 3 Advice and Guidance

Course Content

This is a work-based qualification and all evidence produced must be in relation to the individual's job role and responsibility. The award comprises six units, three of which are mandatory. Mandatory units: support clients to make use of the advice and guidance service; interact with clients using a range of media; develop personal performance through delivering customer service. In addition to the above, three further units must be chosen from a number of optional units.

Entry Requirements

Applicants must be in continuous employment (paid or voluntary) for a minimum of 6 months and working a minimum of 16 hours per week. This award is for people who are working as practitioners with specialist roles in a variety of contexts within the Advice and Guidance sectors. Must have skills and knowledge relevant to the part of the sector in which they operate, e.g. careers guidance, employment advice, money advice, housing advice, specialist advice and guidance services (including marriage guidance and business advice).

Method of Assessment

Reflective reports and observations within an e-portfolio.

Future Prospects

Recognised by the Scottish Social Services Council (SSSC) for registration requirements.