PDA in Service Design

Course Content

The PDA in Service Design covers the core skills, tools & mindset you need to service design powerful interventions for complex issues. You’ll be taken on a journey, a process spanning four learning units (Tools & Methods, User Research, Co-Design and a Service Design Project), over 5 months with 17 live session & interactive content. We connect theory & practical applications through a mixture of experiences, live classrooms, watch anytime videos, teamwork, mentoring & case studies.

It's creative learning for changemakers, it’s about learning by doing. We believe the ability to question, be curious & interrogate are as important as knowing the methods & mapping the journeys. See https://www.sda.ac.uk/

Entry Requirements

Entry to this qualification is at the discretion of the Academy. It is recommended that the candidate has a standard of communication skills in English equivalent to SCQF level 5. 

Each learner will be assessed on an individual basis, at interview, to ensure this course is right for you and that you have a realistic chance of achievement

Method of Assessment

You are required to collate your work into 4 self-explanatory portfolios from which the reader can understand what knowledge and skills you have gained.

Future Prospects

Design and Service Design skills are in high demand & becoming increasingly essential for careers in any sector. No matter your role or your organisation, you can apply a design thinking approach at work.