Diploma in Digital Technology: IT Support

Course Content

Accelerate your career in IT Support with this advanced workplace qualification.  This Modern Apprenticeship at SCQF level 8 is a blend of workplace learning, assessor support and on campus sessions at D&A College. This course blends real world work and structured learning to help you keep your organisation running smoothly.

This work-based course will enhance your IT support skills in areas including:

• Methods and Principles of Project management
• Meta skills and professionalism
• Digital Business Transformation
• Responding to digital technology service requests

Who is it for?

• IT support professionals looking to further develop their practical skills while they learn.
• Employers who want to upskill staff with advanced practical, work-based training.

Entry Requirements

• Learners must be in suitable employment with a workplace mentor
• Completion of Modern Apprenticeship Level 6 or other qualifications at SCQF Level 6 and 7
• Informal discussion with Course Leader or Assessor to determine suitability

Method of Assessment

Competency-based assessment using your workplace tasks as evidence, observed practice, professional discussion and knowledge checks. All recorded in your online portfolio.

Future Prospects

Successful completion of this Modern Apprenticeship can lead to:

• Improved work opportunities
• Access to Graduate Apprenticeship schemes at university
• Access to HN full-time courses