Diploma in Digital Technology: IT Support

Course Content

Accelerate your IT Support career with this SCQF Level 8 Modern Apprenticeship. Combining workplace learning, assessor support and on-campus sessions at D&A College, you'll develop the skills and knowledge needed to support digital services and drive improvement in your organisation.

You'll gain expertise in:

• Project management principles

• Meta-skills and professional practice

• Digital business transformation

• Responding to digital technology service requests

Who is it for?

• IT support professionals developing their skills while working

• Employers looking to upskill staff through work-based training

Entry Requirements

• Learners must be in suitable employment with a workplace mentor
• Completion of Modern Apprenticeship Level 6 or other qualifications at SCQF Level 6 and 7
• Informal discussion with Course Leader or Assessor to determine suitability

Method of Assessment

Competency-based assessment using your workplace tasks as evidence, observed practice, professional discussion and knowledge checks. All recorded in your online portfolio.

Future Prospects

Successful completion of this Modern Apprenticeship can lead to:

• Improved work opportunities
• Access to Graduate Apprenticeship schemes at university
• Access to HN full-time courses