PDA in Service Design (Online)

Course Content

The Professional Development Award in Service Design covers the core skills, tools and mindsets you need to service design powerful interventions for complex issues. You’ll be taken on a journey, a process spanning four learning units (Tools & Methods, User Research, Co-Design and a Service Design Project), over five months with 17 live session & interactive content. We connect theory and practical applications through a mixture of experiences, live classrooms, watch anytime videos, teamwork, mentoring and case studies.

It's creative learning for changemakers, it’s about learning by doing. We believe the ability to question, be curious & interrogate are as important as knowing the methods & mapping the journeys.

Entry Requirements

Entry to this qualification is at the discretion of the Academy. It is recommended that the candidate has a standard of communication skills in English equivalent to SCQF level 5. 

Each learner will be assessed on an individual basis, at interview, to ensure they have a realistic chance of achievement

Method of Assessment

You are required to collate your work into 4 self-explanatory portfolios from which the reader can understand what knowledge and skills you have gained.

Course Overview
  • Study Type

    Work-based/Flexible Learning

  • Campus

    Off Site

  • Start Date

    19 Apr 2021

  • SCQF Level


  • Duration

    23 Weeks

  • Subject Area

    Service Design

  • Course Fee


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