Managing Difficult Conversations (YPG)

Course Content

We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This short online course will give you the tools to manage difficult conversations and get the best results possible out of them.

Entry Requirements

There are no formal entry requirements for this course.

Method of Assessment

Continuous self assessment.

Future Prospects

Other leadership and management accredited courses.

Course Overview
  • Study Type

    Work-based/Flexible Learning

  • Campus

    Off Site

  • Start Date

    29 Aug 2022

  • SCQF Level

    5

  • Duration

    5 Weeks

  • Subject Area

    Access

  • This course is currently free as part of our Skills Boost Activity but would normally cost £75.00
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