Critical Elements of Customer Service (YPG)

Course Content

While many businesses promise to deliver an incredible customer experience, some are better at supplying this than others. This online course is designed around the critical elements of customer service that, when a company truly embraces them, bring customers back, to experience service that outdoes the competition. 

Entry Requirements

There are no formal entry requirements for this course.

Method of Assessment

Continuous self assessment.

Future Prospects

Other leadership and management accredited courses.

Course Overview
  • Study Type

    Work-based/Flexible Learning

  • Campus

    Off Site

  • Start Date

    29 Aug 2022

  • SCQF Level

    5

  • Duration

    10 Weeks

  • Subject Area

    Business & Administration

  • This course is currently free as part of our Skills Boost Activity but would normally cost £75.00
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