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How do I log into my account once I’ve made an application?
2

I can’t log in to my account
3

I’ve forgotten my password, how do I reset it?
4

How do I track the progress of my application?
6

My application status has changed but I don’t know what it means
7

Understanding your Home Screen
9

How do I upload the requested documents?
11

I have already applied for a course, but want to add another course choice
13

I want to change/update my application
14

What will happen once I’ve submitted my application?
15

References/Referees
16

Do I need a Reference?
16

Who should I ask to be my Referee?
16

I submitted the application without giving my Referee’s email address
16

I’ve given you the wrong email address for my Referee
16

Selection Appointments
17

Will I have to attend an Interview/Group Assessments/Information Session?
17

What will happen at this appointment?
17

I can’t attend on the date/time you have given me?
18

Offered a Place
19

When will I know if I’ve got a place or not?
19

I’ve received an offer, what do I do?
19

How do I accept or reject an offer?
19

I’ve been given a Reserve Place Offer what does this mean?
20

What happens after I’ve accepted my Offer?
21

How will you communicate with me?
22

I still have a question, how can I contact you?
23