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22 |

P a g e

How will you communicate with me?

We send everything by email and/or text if you have given us an email address and a mobile

number. You should check your email messages regularly to see if we have contacted you.

You can also see any messages we have sent on the Home Page and view them in your account


If your details change please log onto your Online Application Account and update the

required details via the “Personal Details” tab.

If we don’t have an email address for you then we will write to you – this means it takes longer

for us to contact you so you should tell us your email address if you have one.